Items may be returned within 30 days of delivery in original, unused condition. Custom or made-to-order items, and opened hygiene-sensitive products (such as cushions or slings), may not be eligible for return — see product pages for specifics.
To start a return, contact us at Rentals@MobilityFirstLLC.com with your order number.
Warranty All products sold by Mobility First LLC are backed by their manufacturer's warranty. Warranty length and coverage varies by brand and product — each manufacturer we carry sets their own terms. If you experience an issue with your equipment, contact us and we'll help you navigate the manufacturer's warranty process. All manufacturer's charge a 30% restocking fee + shipping.